Questions fleets ask before they book
What does SHIELD do?
SHIELD connects the systems your fleet already runs, such as tracking, cameras, tacho, licence checks and your insurer's claims data, and brings them into one place. It checks in with drivers whose driving is starting to change, gets incidents to your insurer within minutes and gives you the evidence for a stronger hand at renewal.
Who is SHIELD for?
SHIELD is for the person who carries a fleet's risk and can change how it's managed, at commercial fleets and at hauliers and transport operators. It works best where your vehicles already have tracking fitted. Cameras help but aren't essential.
Do we need to fit anything new?
No. SHIELD sits on top of the systems you already pay for, so there's no new hardware and nothing to rip out.
Will it work with our tracking and cameras?
Yes. SHIELD works with whatever tracking, cameras and other fleet systems you already run.
We already have a telematics system. Why would we need SHIELD?
SHIELD doesn't replace your telematics system. It joins your tracking up with your cameras, licence checks and claims. Most systems stop at the data, which leaves the driver manager to contact each driver by hand. With SHIELD, Driver Influence checks in with drivers automatically when their driving starts to change.
How much does it cost?
From £10 a vehicle a month. At that price, one avoided claim pays for a year of SHIELD for about 17 vehicles. That sum uses Orkin's average claim since it started using SHIELD, which is £2,100. The demo covers what set-up involves for your systems.
Can we walk away if it isn't working?
Yes. Once we get SHIELD running on your systems, we guarantee regular Driver Influence messages within 90 days, or you can walk away.
How long does it take to get live?
Four weeks from signing. SHIELD's team does the integration work. Your part is giving access to your systems and your insurance documents.
How much training do our people need?
Two or three hour-long sessions online. Nobody needs a day in a classroom.
Won't our drivers feel watched?
Driver Influence puts welfare first. Drivers get a check-in while a change is still small, a well done when they improve and a way to rate every message they're sent. In the words of Orkin's Group Fleet Manager, Nathalie Gager: "It needs to feel like we've got their back, not like we're policing them."
Isn't this just another app for our drivers?
The SHIELD app replaces paper forms and emails rather than adding to them. Incident reports, walkaround and rental checks, tasks and each driver's own score sit in one place. Orkin has rolled the app out to all its drivers.
How quickly does an incident reach our insurer?
Within minutes. Your driver reports the incident at the roadside and the office checks the report. It then goes to your insurer, broker or repair network, with photos, third-party details and a licence check attached.
Our broker already handles claims. Does SHIELD replace them?
No. SHIELD works with whoever insures you. It gets incidents to your broker, insurer or repair network faster and with better evidence, then gives you the record to take into renewal.
Will SHIELD lower our insurance premium?
SHIELD can't promise that, because your insurer sets the premium. What SHIELD offers is evidence of the process you run to bring risk down. That evidence gives you a stronger hand at renewal and builds the case for a better premium.
How up to date is the data?
Tracking, camera and tacho data is kept up to date automatically. Claims data comes from your insurer each month.
Once we get SHIELD running on your systems, we guarantee regular Driver Influence messages within 90 days, or you can walk away.